pg777Privacy Policy
This page describes what we collect when you use pg777 and how we keep that data protected. Our privacy practices apply across all access points—Android APK, iOS browser, desktop web, and mobile app. We handle your account information, payment details, and game history with encryption and access controls so that only authorized personnel can view your data.
We collect data to run our platform, verify your identity, process your deposits and withdrawals, and respond to support requests. We do not sell your information to third parties, do not use it for marketing beyond your own account notifications, and do not share it with unaffiliated companies without your explicit consent. Your data is your own, and we treat it with the security it deserves.
Our servers may sit outside your jurisdiction. Your data may be transferred to and stored in countries where data-protection laws differ from your own. By using pg777, you agree to this transfer. We use industry-standard encryption and access controls to protect your information regardless of where it is stored.
What We Collect and Why
When you create an account on pg777, we ask for your name, date of birth, email address, and phone number. We verify your email via a confirmation link and your phone number via a one-time code sent to your mobile device. These steps protect your account from unauthorized signup and let us contact you if we detect suspicious activity.
Before you can withdraw funds, we require Know-Your-Customer (KYC) verification. We collect a photograph of your valid ID (passport or national ID card), a photograph of your proof of address (utility bill or bank statement), and a selfie matching your ID document. We store these documents encrypted and separately from your login credentials. We use this information to comply with financial regulations and prevent fraud and money-laundering.
When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, or a bank virtual account, we record the transaction amount, timestamp, and payment method. We keep this record to reconcile your account balance, investigate disputes, and comply with tax and financial reporting obligations. We do not store your full payment credentials—only a secure token that lets us initiate transactions on your behalf.
When you place a bet, play a slot game, or join a live-dealer table, we record your entry amount, the game ID, the outcome, and the timestamp. We use this data to calculate your account balance, settle disputes, detect fraud, and understand which games are popular. Your game history is private—only you and our support team (when investigating a dispute) can view it.
We also collect technical data: your device type (Android or iOS), your app version, your IP address, and your browser type. We use this to optimize pg777's performance, troubleshoot connectivity issues, and detect suspicious login patterns. If someone tries to log into your account from an unusual location, we may flag it and ask you to verify your identity.
Data we collect on pg777
- Account information: name, date of birth, email, phone number
- Identity documents: ID photograph, address proof, selfie (encrypted and stored separately)
- Payment data: transaction records, deposit/withdrawal amounts, payment method (tokens only, not credentials)
- Game activity: bets placed, game outcomes, timestamps, account balance history
- Technical data: device type, IP address, app version, browser type
How We Use Your Data
We use your account information to verify your identity, process your deposits and withdrawals, and send you account notifications via email or push notification on your mobile device. When you reset your password, we send a secure link to your registered email so you can set a new password. This email link is single-use and expires after a few hours for security.
We use your game history and technical data to detect fraud and unauthorized access. If your account makes unusual transactions—like a withdrawal to a new payment method at 3 AM from an unfamiliar IP address—our fraud-detection system flags it. We may freeze the withdrawal and ask you to verify your identity before proceeding. This protects your funds from theft.
We use your contact information to respond to your support requests. If you email us from Jakarta, Surabaya, Bandung, or Medan asking about a payment issue, our support team uses your account information to investigate and resolve it. We keep a record of all support conversations so we can refer back to previous discussions and ensure consistent help.
We use anonymized data (data with your name and personal details removed) to understand which games are played most, which payment methods are preferred, and which features need improvement. This helps us optimize pg777 for a better user experience. We may also use this data to create reports on regional trends (e.g., popularity of Liga 1 betting vs. live-dealer tables) without revealing any individual player's information.
Third-Party Processors and Data Sharing
We use third-party processors to help run pg777. Payment processors (for e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, and e-wallet) receive your transaction information so they can process deposits and withdrawals. Email and SMS providers receive your email address and phone number to send you verification codes and account notifications. Cloud-hosting providers store your account data on encrypted servers. These processors are contractually obligated to protect your data and use it only for the services they provide to us.
We do not sell your data to advertisers, marketing agencies, or data brokers. We do not share your KYC documents with anyone except our fraud-prevention team and, if required, with financial regulators or law-enforcement agencies in response to a valid legal request. We will notify you of any such request unless we are legally prohibited from doing so.
If pg777 is sold or merges with another company, your data may be transferred as part of that transaction. We will notify you and give you the opportunity to request deletion or opt out before any transfer occurs (unless we are prohibited by law).
Your data is secure on pg777. We encrypt it, limit access, and never sell it. Your privacy is a right, not a feature.
Cookies and Tracking Technologies
We use cookies to remember your login session so you do not have to enter your password every time you open pg777. Our cookies are encrypted and cannot be read by third parties. If you enable biometric login on your mobile device, we do not use cookies—your phone's secure enclave (fingerprint or Face ID) handles authentication instead.
We use analytics cookies to count visits, measure page load times, and understand user behavior. These cookies collect anonymized data—they do not identify you personally. Third-party analytics providers (such as web analytics platforms) may receive summary reports, but they do not receive your account details or payment information.
If you prefer not to use cookies, you can disable them in your browser settings. However, disabling cookies may make pg777 harder to use because you will need to log in repeatedly. Your mobile app does not use cookies; it uses secure tokens instead.
Your Rights and Data Requests
You have the right to access, correct, or delete your personal data. If you want to download a copy of all data we hold about you, request that we correct inaccurate information, or ask us to delete your account and associated data, contact our support team via the help section in your pg777 account or email our data-protection contact. We respond to data requests within 30 days and, where legally possible, grant them without undue burden.
If you believe we have mishandled your data or violated your privacy rights, you have the right to lodge a complaint with your local data-protection authority. We are also happy to address concerns directly—contact us first, and we will work to resolve the issue.
You can update your account information (name, email, phone number) at any time through your pg777 account settings. If you want to delete your account entirely, our support team can deactivate it and erase your data, subject to any legal obligations we have to retain certain information (such as transaction records for tax purposes).
Data Security Practices
We use encryption for all data in transit (HTTPS protocol between your phone and our servers) and at rest (encrypted databases where your information is stored). We use hashing for passwords so that even our staff cannot read them—if you forget your password, we send a reset link rather than recovering your old password.
Our servers are hosted in secure, monitored data centers with restricted physical access. We perform regular security audits and penetration testing to identify and fix vulnerabilities. We maintain backups of your data to protect against hardware failure or data loss, and these backups are also encrypted.
We limit access to your personal data to employees and contractors who need it to perform their jobs. All staff sign confidentiality agreements. If someone leaves pg777, we revoke their access immediately. We do not grant data access based on username or password alone—we use multi-factor authentication so that even if credentials are compromised, our systems remain secure.
Children's Privacy
pg777 is not intended for users under the age of legal majority in their jurisdiction. We do not knowingly collect data from minors. If we discover that a minor has created an account, we delete the account and any associated data immediately. If you believe a minor has accessed pg777, contact our support team.
Changes to This Policy
We may update this privacy policy to reflect changes in our practices, technology, or legal requirements. We will notify you of significant changes via email and by posting the updated policy on pg777. Your continued use of pg777 after such updates constitutes your acceptance of the new terms. We encourage you to review this policy regularly to stay informed about how we protect your data.
Contact pg777
If you have questions about our privacy practices or want to exercise your data rights, contact our support team through your pg777 account's help section. We respond to privacy inquiries in English and typically within one business day. You can also reach us via the contact methods listed in our legal notice page.
We at pg777 are committed to protecting your privacy. Your account information, payment data, and game history belong to you. We keep them secure, use them only for legitimate purposes, and respect your rights to access, correct, and delete your information.